Mackay GP Superclinic

1-3 Old Eimeo Road

Rural View Qld 4740

Fax 07 4954 8322

reception@mackaygpsuperclinic.com.au

For Life-Threatening Emergencies Call 000
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© 2015 McIntosh Global Enterprises

Services We Offer:

 

Offering a wide range of patient services:


 

OUR SERVICES

  • Immunisations

  • Travel Vaccinations & Medicine Services

  • Post Op Check-Ups

  • Removal of Sutures

  • Wound Care

  • Coal Board Medicals


 

  • Baby Health Checks

  • 4 Yr Old Health Checks

  • Aboriginal & Torres Strait Islander Health Checks

  • Annual Health Checks

  • Asthma Health Care

  • Diabetic Health Care


 

  • Pre-Employment Medicals

  • Work Injury Management & Rehabilitation

  • Drug Testing

  • Skin Checks

  • Venesections

  • Womens' Health Services


 

Appointment times:

All standard consultations by appointments are 10 minutes. Longer consultations are available on request, but will incur an extra fee. If your medical condition is urgent, please let the receptionist know when you phone or when you present to the reception desk.

 

Patients without appointments will be seen whenever the next appointment opens up, unless their condition is urgent. Please let us know in advance if you are unable to keep an appointment. A cancellation fee may be charged if you fail to cancel an appointment prior to the booked appointment.

 

Fees:

Please note we are not a bulk-billing practice, except for childhood immunisations. Payment of fees is at the time of consultation.  Please note that extra fees may apply for additional services.

 

The Medicare rebate for your consultation can be claimed electronically at our reception, allowing funds to be returned directly to your EFTPOS bank account on the day of your consultation.

 

All repeat prescriptions, new or continuing referrals will require an appointment with your regular general practitioner.

 

Test results:

Patients are required to book a follow up appointment to discuss their test results with their own doctor.  This follow up appointment for the results only will be bulk billed. 

 

PLEASE NOTE: Reception & Nursing Staff are not permitted to give results over the phone.

 

After Hours:

Our practice provides after hour services, for appointments please call 0439 292 155 before 10pm. 

 

Appointments completed before 11pm will be bulk billed.  If you are calling after 11pm and you are a GP Superclinic patient, please phone the doctor directly for a home visit on 0438 976 768.  All services between 11pm and 8am will incur a fee of $250, which you will receive a medicare rebate of $150. 

 

Feedback:

If you have any suggestions, concerns or complaints about the service we would like to hear from you.  Please mail your suggestions to:    
Practice Manager,   GP Superclinic Group,   PO Box 98 Rural View Qld 4740


Unresolved issues can be posted to:   
The  Qld Office of the Health Ombudsman,   PO Box 13281 George Street, Brisbane Qld 4003   

Or    

Call 133 OHO (133 646), Monday to Friday 9am to 5pm